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Resiliency Workshops

Resiliency Workshops

Resiliency Workshops are a key component to the TACA Resiliency Initiative – a focused effort to support and strengthen Dallas arts and cultural organizations in response to the COVID-19 pandemic. Resiliency Workshops are a series of free professional development workshops aimed at providing local arts and cultural administrators access to expertise on specific topics relevant to our current local landscape. The Resiliency Workshops are temporarily replacing TACA’s Amplifier Workshops and emphasize topics relevant to resiliency during the pandemicincluding COVID-19 reopening preparation, collaboration, and fundraising..


Recent Workshops

The Comeback Collection: 4 Sessions to Reignite Revenue and Relationships

Over the past year, economic fallout due to the pandemic has been catastrophic for arts and cultural organizations. The good news? 98% of organizations are planning to perform for a live audience by the end of 2021. And with this, we have an opportunity to make a comeback – but only if we prepare for it!

Over the next 10 months, we’ll dig into strategies and tactics to building stronger relationships with patrons and colleagues to drive results. Working collaboratively, across departments, to understand what your patrons want and need will ensure you create high-impact, empathy-rich, results-oriented campaigns.

We’ll gather four times for formal learning – where takeaways include new frameworks, relevant examples from the sector, shared vocabulary (linguistically and in data), and peer connection. Each session will balance teaching time, full group discussions, and breakouts to give you tools and time to put work into action (none of those 5-minute breakouts here, you’ll have real time to dig in with your peers). Additionally, we’re hosting monthly office hours where you can bring your questions directly to TRG consultants to meet you where you are to keep the work progressing.

Ideal participants include the marketing staff, sales/box office staff, development/fundraising staff, and organizational leadership/board members of performing and visual arts organizations. Participation from multiple organization staff encouraged!

Session 1: Re-Igniting Sales
May 27, 2021 | 12:00 to 1:30 p.m. CT

We’ll introduce a replicable 4-step process to build agility into your campaigns, thinking, and processes.

WATCH HERE   Download the Slides

Session 2: Cross-Departmental Metrics and Goal Setting
August 12, 2021 | 12:00 to 1:30 p.m. CT

We’ll talk through ways you can de-silo your departments through data and goal setting so you can measure progress along the way.

WATCH HERE   Download the Slides

Session 3: 21st Century Listening
October 28, 2021 | 12:00 to 1:30 p.m. CT

Listening may just be the single most effective tool in relationship-building—with your audiences AND your teams. Listening is all about opening feedback loops, digesting new information, and closing the loops—likely with a commitment for change or improvement. In this session, we’ll do a deep dive into one organization’s approach, give an overview of listening tools, and go through an exercise that will support you AND your colleagues in focused listening and productive conversations. This is the work of 21st Century arts organizations, and this session will give you strategic provocations and tactical support to hone your listening skills.

Watch Here   Download the Slides

Session 4: Re-Thinking Stewardship
January 20, 2022 | 12:00 to 1:30 p.m. CT

In our final session, we’re diving into stewardship – your strategy for building relationships with your audiences, visitors and, of course, donors. So often, when we talk about stewardship we’re really talking about how we keep our major donors close to us. Yes, we need to do that, but we also have an opportunity, a responsibility!, to think about how we’re planning to keep all of our patron relationships active. You’ll have time with your peers to discuss, you’ll hear from folks in your community on how they’re approaching this work, and TRG will walk you through how to craft a mini-stewardship campaign for ONE of your key segments.

WATCH HERE   Download the Slides

Meet The Facilitators

Caitlin Green, Senior Consultant and Client Engagement Officer
Caitlin joined TRG Arts in 2017. Based in Pittsburgh, she works with new clients to identify opportunities for partnership and serves as senior consultant on a portfolio of North American clients. Prior to TRG, she was the marketing and development director for THEATREWORKS, and the director of the Galleries of Contemporary Art. At THEATREWORKS, she led efforts that resulted in a doubling of contributed revenue and increased earned revenue by more than 50%. She holds an MA in Art History, an MPA in Non-Profit Management, and has more than 15 years of experience working to build audiences for arts and culture in communities across the country.

Chitra Kalyandurg, Client Success Manager
Chitra Kalyandurg joined TRG Arts in 2019. As a Consulting Analyst, she uses data to help arts organizations find the results they need to be sustainable and create impact. Previously, Chitra was the director of engagement and arts partnerships at Kalanidhi Dance, where she led the organization’s fundraising and communications efforts and worked to increase the company’s reach throughout the D.C. area.

Chitra has more than a decade of experience working at the intersection of arts, nonprofits, and policy, including administering education programs at Arena Stage and managing policy fellowship programs at the American Association for the Advancement of Science. She has also served as a consultant to the National Endowment for the Arts, where she conducted a qualitative analysis of their Folk & Traditional Arts Art Works grant program. As a dancer and choreographer, Chitra is committed to raising awareness of classical Indian dance through performance and education. Chitra holds a bachelor’s degree in communications studies from New York University and a Master of Public Policy from the University of Maryland, College Park.

Jenny Cohn, Client Success Manager
Jenny was a professional properties designer and stage manager in theatre for a decade before shifting her focus to patron services. She is thrilled to be joining TRG Arts after 10 years in marketing and communications with Boston Court Pasadena. Jenny lives in Los Angeles with her husband, Jon, and their 3-year old son, Wilmont.

This TACA Resiliency Workshop Series is made possible by

Support for the TACA Resiliency Workshops is made possible by

Past Workshops

This program is a component of the

Watch the new “I am TACA” featuring local community voices!