+ Reset
Font Size

Frequently Asked Questions

Frequently Asked Questions

General Event Information

When is the TACA Benefit Concert on the Green? 
Our first TACA Benefit Concert on the Green will take place on Halloween – October 31, 2020 at 8:00 p.m. Doors open at 7:00 p.m.

Where does the benefit concert take place? 
We are offering two different ways to experience TACA Benefit Concert on the Green: Livestream or In-Person. With livestream, you can experience the concert just about anywhere! The in-person concert will take place outdoors on the lawn of Annette Strauss Square at the AT&T Performing Arts Center.

2389 Flora Street
Dallas, TX 75201

Do I need to wear a mask? 
We will be utilizing AT&T Performing Arts Center’s new COVID-19 safety procedures to help protect our patrons, artists and staff while allowing everyone to once again enjoy a live, in-person performance experience! Protective face masks are required for patrons. Please review AT&T Performing Arts Center’s COVID-19 Safety procedures here and the venue policies here.

Where should I park?
The AT&T Performing Arts Center offers underground, on-site self-parking at the Lexus Red Parking facility is located on the north end of Jack Evans Street, below the Winspear Opera House. For more information about parking, click here.

Where do proceeds from the benefit concert go?
Proceeds from the benefit concert go to TACA – The Arts Community Alliance – to support our mission of supporting and strengthening the North Texas arts community during this critical time. Learn more about our mission here.

Can I bring my own food/beverage?
No food or beverages from sources outside of Annette Strauss Square are allowed inside of the venue. However, certain items purchased at the Center Café may be permitted. For more information, please review AT&T Performing Arts Center’s venue policies here.

Can I bring a lawn chair with me?
Seating on the lawn is always first come, first serve. Blankets are allowed on the lawn for seating. Space on the lawn may be limited, so we ask that all blankets be folded directly under your occupied area only. Please be courteous of other patrons near you and do not take up more space than is needed. Space on lawn will be limited on certain events. Chairs that meet the following criteria are permitted on the lawn area:

  • Structure does not matter
  • Chair leg height not to exceed 4”
  • Lounge or chaise style chairs not permitted

For more information, please review AT&T Performing Arts Center’s venue policies here.

Ticket Information

Where can I buy tickets?
Livestream and in-person ticket links can be found here!

How do I get a refund?
Sorry, all tickets for the event are non-refundable.